Yes, we do offer a 10% sibling discount.

We understand that family circumstances can change fast. Although we are happy to accommodate any changes, these will be subject to availability and usually require a two-month notice period.

At MEplace we offer full-time or part-time attendance. We want your child to get the most out of our programme and that is why we established a minimum attendance requirement of 2 days per week. For the nursery service we offer four different attendance patterns, each with a different monthly rate. For more information, click here.

A deposit is required to secure your child’s place at the MEplace nursery. If you change your mind, this is fully refundable within 30 days after your chosen start date. Otherwise, your deposit will be returned within 30 days after the termination of your contract.

MEplace has 3 year groups: an under 2's group, a 2-3 group, and a 3-5 group. Each age group respects the staff: children ratio mandated by Ofsted: 1:3 for under 2s, 1:5 for 2-3s, and 1:8 for over 3s.

We advise that children are introduced to the nursery gradually, over what we call the ‘settling in period.’ The main purpose of the settling-in period is for the child to get to know the setting, teachers, and other children without becoming overwhelmed, thus helping them to feel safer in their new environment. This period is also essential for the teachers, as they will use it to get to know your child, their interests, and abilities. We plan for a 1-week settling in period, full of activities specially designed to aid the process. For younger children, we recommend starting with one hour a day at the nursery, and gradually increasing this over the course of the two weeks. For older children, we recommend starting with two to three hours. We do, however, understand that this may not be possible for all parents. If your child needs to begin with full days, we will do everything we can to ensure their transition into nursery life is as happy, smooth and stress-free as possible. For more tips on how to help your child adjust to nursery, check the welcome pack!

A month before your child is due to start at MEplace, we will begin the Welcome Process. During this process, we will want to learn more about your child, such as their habits, interests, and abilities, as well as their health and medical history. Around this time, we will also invite you and your little one to visit the nursery. This way, they will have the chance to explore the new environment in the calming presence of an adult they trust. Additionally, we will invite you to create an account on Famly App, which we will use to communicate with you over the coming year.

Absolutely - we do not expect younger children to be potty trained by the time they get to MEplace. We simply ask that you provide two extra changes of clothes, just in case! We will maintain regular communication with parents in order to support them through the potty training process. We know that every child is different, and some will take longer than others to move on from nappies.

We do our best to accommodate for siblings, and will give them priority on the waiting list. However, we are unable to guarantee them a space. We advise that you let us know as early as possible if you would like another of your little ones to attend MEplace.

At MEplace, we want children to spend time connecting with nature, and we will encourage them to spend at least 60 minutes a day out in the fresh air—our nursery benefits from a safe, private outdoor space, complete with sensory play structures. In all our locations, this area has been fully risk assessed, and, as our safeguarding policy suggests, children will be accompanied by the Ofsted-recommended number of teachers at all times.

Each location has a dedicated sleeping area. Usually, this section of the nursery has sound proof walls and no windows, guaranteeing a quiet space for a restful nap. Like the majority of other nurseries, we will be using a specially designed sleep mat and personal pillow, all covered with personal bedding.

Yes! After submitting your enquiry form and having an introductory phone call with our Parent Champion, you'll be invited to visit the nursery. Currently, we are offering tours only at the MEplace Hackney Wick Location.

In the month prior to your little one starting at MEplace, we will have a conversation with you about any allergies or intolerances your child has. This information will then be passed on to our food provider, who will do their best to accommodate for their dietary needs. Unfortunately, however, we are not able to guarantee against cross-contamination. For example, we will be able to provide nut-free food, but it will have been made in a kitchen that uses nuts.

We are proud to have a certified nutritionist on our team who also serves as one of our talented plant-based chefs. This unique combination ensures that we provide organic, delicious, and nutritious meals for the little ones. Our certified kitchen, located in MEplace Big, allows us to prepare and deliver fresh food within minutes, preserving nutritional quality and reducing our carbon footprint in line with our goal of becoming a B-corp.

Unfortunately, this is not possible. We can only vouch for the health and safety of all the children under our care if we are fully in control of the food provided at MEplace. We take note of every child’s dietary requirements and ensure they are provided with food which meets their needs.

We will be happy to adjust our meals and meal times to your child while the little one transitions from formula to solid food.

Meals will be provided in each child's designated room, thoughtfully arranged to ensure they have a spacious and clean area where they can enjoy their food comfortably.

We will be providing four meals: breakfast, lunch, one snack and a light dinner. There will be a 3 to 3.5 hour break in between meals. Additionally, children will be given filtered water throughout the day.

Food is fuel that helps us feel well, think better, look our best and enjoy life to the fullest - it is the fundamental ingredient of a life lived well. We want to provide children at MEplace with healthy food, which is nutritious, organic and fully plant-based. Our menu is designed by nutritionist and produced in a certified kitchen, located at MEplace Big, using local and organic ingredients.

One of MEplace's key values is the promotion and celebration of diversity and inclusion. We are lucky to be located in London, a city rich in diversity and populated with people from different backgrounds and cultures, which is visible in the composition of not only our student body, but our teaching and HQ teams too. We want to understand the cultural background of each child. Prior to their start date, we will ask parents a set of questions to ensure any and all cultural traditions are respected. Our plant-based menu easily fits with all cultural dietary requirements. Additionally, we want to celebrate each child's culture and will be introducing activities where children will hear more about and explore aspects of their friends' cultural background.

Although we will not be holding formal classes on literacy and mathematics, older children engage in daily activities that develop their number sense and literacy skills. Additionally, older children have more dedicated time for reading and literacy-related activities, and maths and STEM-based experiences. Furthermore, our preschoolers take part in a 'school readiness' project in the run-up to their transition to school, exploring a range of questions they might have and gradually introducing them to the exciting times ahead!

Yes! We provide plenty of thoughtfully-selected books and high-quality texts in each nursery room. Children – especially our older learners – will be encouraged to spend time exploring and reading them. Additionally, sleep time for all ages will start with a bedtime story. This will be longer for older children.

We treat all children as individuals and respect their needs and feelings. That is why we always try our best to understand the child and the underlying reason for their behaviour. Children need to feel heard, and communication is key: we express our understanding, let the child experience their emotions, and are always there to reassure, support, and care. When there is conflict between children, we will always step in and facilitate the conversation in order to resolve the conflict and foster exemplary communication. We also understand that boundaries are important for children, so we keep them clear, consistent and age appropriate.

As exemplified by our Body pillar, we prioritise the physical wellbeing and health of our children. We offer sports sessions once a week as an extracurricular activity for all the children. In addition to the daily 60 minutes of outdoor activity, we also allocate dedicated time for Forest School sessions and daily outings.

Our educational trips enhance learning and are weather and curriculum-dependent. With our convenient location, children enjoy daily park outings, baking ingredient shopping, and mindfulness walks. Past trips included Barges East Garden, Hackney Wick Farm, and more, fostering independence and awareness.

We are currently providing Spanish lessons at the Hackney Wick location.

At MEplace, sleep time is between 11:30am to 2:00pm, and includes a bedtime story with calming music. Each child is unique and requires different support: some children just need someone next to them, others require a special toy, while others need cuddling. Teachers will work with parents to understand each child's habits so their needs are fulfilled. Additionally, from our experience children go to sleep much faster at the nursery than parents expect.

We recognise that all children are unique, and, thus, have made sure there is plenty of flexibility in our activities. Our teachers will get to know the various abilities of every child they work with and adjust their teaching accordingly. Additionally, children learn through interacting with one another. We have planned for a number of mixed group activities, allowing older children to learn to help younger children, and younger children to learn from the behaviours of older children. Deciding to move a child to a different age group will be done on a case by case basis, where we will assess the possible benefit to the child.

We hope that by the time children leave us they will have learnt that it is wonderful to be “me”. They’ll know how to respect their bodies and have some healthy habits to sustain them. They’ll be able to express and recognise basic emotions in themselves and others. They’ll be able to listen to others, express gratitude, take initiative and play in a group. They’ll be able to see the beauty in our planet, recognise the care it needs, and keep up with little eco-habits. They’ll know that learning is exciting, joyful and fun, and that they can achieve anything they set their mind to.

We have a very easy feedback process, where teachers share daily observations. Daily feedback will be given and received through Famly app. This app allows the creation of a secure child profile, where information can be shared between parents and teachers, including medical information, daily observations and photos. Weekly feedback will be provided as well together with a preview of the following week's activities and menu. For more thorough feedback, you can chat to your child’s teacher at a quarterly one-to-one session.

We recognise the importance of quality relationships between teachers and children. For this reason, we take great care to hire individuals who are not only highly qualified and have experience caring for children, but who also fit with our ethos and values. We're meticulous in selecting our teaching team, and stick to strict criteria. The hiring process is guided by the following three rules: Firstly, every teacher and super teacher must genuinely love working with children and enjoy their profession. Secondly, a teacher or super teacher must understand the physiological, emotional, and psychological development of children, and thus be capable of navigating a child’s behaviour according to this knowledge. Although we provide thorough training to ensure that all our teachers possess and are able to utilise this knowledge, they must have a relevant bachelor’s degree (or equivalent) in Education or Psychology, and have undergone these studies for at least three years. Teachers must also have relevant work experience and have demonstrated extensive interest in their profession, for example through further training. Thirdly, children learn through example. Thus, the personality and behaviour of every teacher is important to us. Our teachers' and teaching assistants' values must resonate with the values of our company. Additionally, we carry out rigorous pre-employment checks on all our staff to ensure their suitability to work with children. We verify their identity, carry out an enhanced DBS check and confirm that they are fit to work. We also provide training to all teachers in paediatric first aid, safeguarding and food safety. Staff will have to complete this training even if they have done so in previous employment.